تقييمات Franklin Guesthouse: 66 تقييم تم التحقق منهم آخر تحديث 2024 | Trip.com (2024)

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تقييمات تم التحقق منها

Amazing!!! Especially for the price, everything is so beautiful and many amenities!!

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We came to town to celebrate our son's graduation from NYU law school. Even though we knew the hotel would be farther from Madison Square Garden than if we'd stayed in Manhattan, we wanted to be away from the hustle and bustle of the city and within walking distance to our son's apartment in Williamsburg. Not only was the location perfect but so was customer service and housekeeping. Our suite looked exactly as pictured with a full kitchen, separate sleeping and sitting areas, and a spacious bathroom. (Our only tiny complaint is that the toilet was so low that it was more like a potty seat for a toddler.) I'd definitely recommend.

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This location is NOISY! the first night, we stayed on the lower level in a “patio” room. Unfortunately it was immediately next to the elevator so we heard all of the noise of the very loud elevator, people in and out, and very chatty/loud hotel staff. The second night, we stayed in a room on the 1st floor, immediately across from the restaurant that’s under renovations and were awaken by hammering and drilling early in the morning. When I inquired about asking them to stop, they did for a few minutes and it seems like it got worse so we didn’t get much sleep or any relaxation before our departure. Unfortunately, my boyfriend wasn’t feeling well and this didn’t help, in addition to the lack of flexibility with checkout. Very clean and cute, but the lack of customer service and flexibility you get at a larger hotel are lacking, especially for the rates they charge! Not sure if I would stay here again.

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Front desk provided everything we needed. She was very kind as well as the gentleman in the morning shift

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Great location. Large rooms

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Fantastic location and the property is charming but in need of some repairs. Our room was spacious and nicely laid out with a little kitchenette and a balcony. Unfortunately, the doors going out to the balcony did not open. The lock seemed to be broken. We were also frustrated by the fact that it took fifteen minutes to get the hot water working. The bed did not seem like a queen, but it was comfortable enough. Other than these complaints, the property was adorable and spotlessly clean. But for such a high nightly rate, you want everything to be in working order.

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Thanks for a terrific stay. Great room. Having a dining area with a small kitchen was a plus and Greenpoint is a perfect place to land giving us easy access to both Manhattan and Brooklyn. Hotel staff was great …lots of food options and parking near the hotel. Definitely will book again.

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We had to move due to a leak in our ceiling Handled quickly by staff and moved to a similar room. It was closer to lobby so was a bit noisier.Room was nice

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What a fabulous hotel, it was spacious, modern and comfy. What a nice find in Greenpoint. The desk personnel were top notch. So nice to have a sauna available! Can't wait to come back.

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Franklin Guesthouse is a lovely homely stay but with a hotel feel. Place is very clean. Some minor critiques 1. the mirrors.. they're all in the bathroom but bathroom is small to medium sized. The long mirror should not be on the inside, behind the bathroom door, to allow 2 or more people to get dressed at the same time. We're on NY time so have to be quick too lol. 2. Also there is no safe in the room 3. and the closet could be a little larger The rooms were nice and clean. The sheets smelled clean and the bed was very comfy. Also they have numerous electrical sockets in the room which is so convenient.The 24 hour convenience store, next door was a life saverWe wish we made it to the restaurant, Madre because it always smelled so good.Overall will recommend and stay again.

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Staff were very helpful and professional.

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We stayed at FGH for a wedding -- though we were a bit nervous when we walked into a small lobby, when we got to our room, every penny was WELL worth it! It is like staying in your own apartment, it felt like home and we, frankly, didn't want to leave.

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Beautiful property. Great location. Friendly staff.

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I really appreciate this hotel-- although it feels more like an airbnb. It's great to be able to cook, I love Greenpoint because it feels like the Brooklyn that I grew up in, and the staff here are cool. I would say, it would be nice if there was a way to access the premium channels on the television. Overall, I recommend this stay

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Very nice place , had a nice kitchen even , super clean . Was a bit loud in the morning , but then was good ) overall a very good experience

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